Return & Refund Policy

Last updated: July 20, 2026

TaxAutomator is a digital API subscription service. There are no physical products to return.

Subscriptions

• Paid subscriptions purchased directly through TaxAutomator are sold by Cyber Intel Systems and processed by Stripe. Card statements show ARKSOFT.DEV.
• You may cancel a paid subscription before the next renewal period.
• After cancellation, API access remains available through the already paid billing period unless abuse, fraud, or security risk requires suspension.
• Self-service renewal charges are processed monthly by Stripe according to the selected plan. Annual self-service billing is not currently available.

Refund Requests

For subscriptions sold directly by Cyber Intel Systems through TaxAutomator and processed by Stripe, refund eligibility is based on the account's API usage during the current billing period at the time the request is processed.

• If the account has used fewer than 10,000 API calls, TaxAutomator will refund the current billing period's subscription charge in full and cancel all future subscription renewals.
• If the account has used 10,000 API calls or more, the current billing period's charge is not refundable. TaxAutomator will still cancel all future subscription renewals.

Usage is determined from TaxAutomator's recorded API call count for the current billing period. Approved refunds are returned to the original payment method; bank processing times may vary.

Marketplace and Promotional Purchases

Purchases made through a marketplace, promotion, or partner program may be governed by that partner's refund rules in addition to this policy.

How to Request Help

Send the account email, invoice number if available, plan name, and refund reason to info@taxautomator.net.